BaaS
Business as a service
Business as a service means your customer front runs around the clock. An AI agent answers every enquiry in seconds, quotes the prices you approved, takes the order, collects payment and passes anything serious to a person.
What is business as a service?
Your customer front, run around the clock. An AI assistant answers your customers at any hour, in English, Twi or Pidgin, takes orders and payments, and hands serious buyers to your team.
What you get. No customer left waiting, day or night, and messages that reach the right people.
Who it suits. Restaurants, hotels, pharmacies, clinics, schools and retail chains.
What is included
- A customer assistant for prices, stock, orders and bookings
- MoMo and Paystack payment links inside the chat
- Customers segmented by what they buy and how often
- Broadcasts, reminders and win-back offers for each segment
Where most businesses start
Customer Assistant
An AI assistant on your customer channels that answers questions on pricing, stock and hours, takes orders and bookings, and escalates complex conversations to your team.
You pay once it works. The kind of result we'd agree: enquiries answered and orders or bookings taken in chat, counted every week.
Customer service and sales
Delivered on the channels your customers already use.
- Customer assistant Answers questions on prices, stock and opening hours at any hour, then hands over to a person when needed.
- Ordering and payment Menu or catalogue, basket, MoMo or Paystack link, confirmation. All in one chat.
- Bookings and reminders Appointments taken in chat, with reminders that cut no-shows.
- Lead qualifying Asks the right questions first, so you only speak to serious buyers.
- Voice notes to text Customer voice notes turned into written orders or requests.
- Review replies Drafted replies to Google and Facebook reviews, ready for you to approve.
- Customer groups Customers sorted by what they buy, how often and how much, so each group hears what matters to it.
- Message and SMS broadcasts Promotions sent to customers who opted in, one message per group.
- Customer follow-up Win-back messages, birthday offers and simple loyalty rewards.
How much does BaaS cost?
GHS 1.50 per conversation handled, once it works. Nothing is invoiced until the result we agreed in writing has been delivered, and every service is capped monthly so a busy month cannot produce a surprise bill.
Results as a service
No results, no invoice.
Parvus works like a team you only pay when the job is done. You invest in outcomes, not in software licences that sit unused.
- 1 We agree the result, in writing
- 2 We build at our own cost
- 3 You pay once it's delivered
Who we build this for
Restaurants, hotels, pharmacies, clinics, schools and retail chains. Common packages:
- Microfinance and susu
- Borrower risk scores, repayment reminders, early warning on late payers
- Restaurants and hotels
- Online and chat ordering, MoMo payment, delivery dispatch, daily sales summary
- Salons and barbers
- Booking assistant, reminders, Instagram content, loyalty rewards
- Pharmacies and retail chains
- Stock alerts, price lookup assistant, restock reports
- Schools and tutors
- Admissions assistant, fee reminders, parent broadcasts, report help
- Real estate and rentals
- Lead qualifying, listing content, rent reminders
The other three services
Talk to us about BaaS
Tell us how you operate today. We come back with the result we would commit to in writing, and what it would cost once it is delivered.